Text copied to clipboard!
Title
Text copied to clipboard!Learning Management System Administrator
Description
Text copied to clipboard!
We are looking for a Learning Management System Administrator to oversee the daily operation, maintenance, and continuous improvement of our learning platform. This role is essential to ensuring that employees, trainers, managers, and external learners have a reliable, user-friendly, and effective digital learning experience. The ideal candidate will combine technical platform knowledge with strong organizational skills, attention to detail, and a service-oriented mindset.
As a Learning Management System Administrator, you will manage user accounts, permissions, course catalogs, enrollments, learning paths, certifications, and reporting functions within the LMS. You will work closely with learning and development teams, HR, IT, compliance stakeholders, and business leaders to support training initiatives and ensure the platform aligns with organizational goals. You will also help maintain data accuracy, troubleshoot system issues, coordinate upgrades, and support integrations with other enterprise systems.
In this position, you will play a key role in improving the learner journey by configuring platform features, testing new functionality, and recommending process enhancements. You will monitor system performance, generate reports on training completion and engagement, and help ensure compliance with internal policies and regulatory requirements. You may also assist with content uploads, course setup, assessments, notifications, and automation workflows.
Success in this role requires a balance of technical aptitude and communication skills. You should be comfortable working with system settings, user support requests, and data management tasks while also explaining processes clearly to non-technical stakeholders. A proactive approach to problem-solving, strong documentation habits, and the ability to manage multiple priorities are important for long-term success.
This is an excellent opportunity for someone who enjoys working at the intersection of technology, education, and operations. If you are passionate about digital learning, system administration, and delivering a seamless training experience, this role offers the chance to make a meaningful impact across the organization. You will contribute to the effectiveness of learning programs, support workforce development, and help create a scalable and efficient learning environment for a wide range of users.
Responsibilities
Text copied to clipboard!- Administer daily LMS operations, including user management and access control
- Configure courses, learning paths, certifications, and enrollment rules
- Upload, test, and maintain digital learning content and course materials
- Generate reports on learner activity, completion rates, and compliance status
- Troubleshoot platform issues and respond to user support requests
- Coordinate LMS updates, enhancements, and system integrations with IT
- Maintain accurate learner records and ensure data integrity
- Support training teams with course setup, scheduling, and notifications
Requirements
Text copied to clipboard!- Experience administering a learning management system or similar platform
- Strong understanding of LMS configuration, reporting, and user management
- Ability to troubleshoot technical issues and resolve user problems efficiently
- Familiarity with e-learning standards such as SCORM or xAPI is preferred
- Strong organizational skills and attention to detail
- Ability to work with cross-functional teams including HR, IT, and training
- Proficiency in data analysis, spreadsheets, and reporting tools
- Excellent written and verbal communication skills in English
Potential interview questions
Text copied to clipboard!- What experience do you have administering an LMS platform?
- Which learning platforms have you worked with previously?
- How do you ensure data accuracy within a learning system?
- Can you describe a time you resolved a complex user support issue?
- What reporting metrics do you consider most important in an LMS?
- How do you prioritize multiple requests from different stakeholders?
- Have you supported LMS integrations with HR or IT systems?
- What steps do you take before launching new courses or features?
